Information collected when you subscribe to our newsletter If you choose to subscribe to the Ecolyx newsletter, we collect your name and email address to send the newsletter.We also have gathered data about how you interacted with the newsletter, for example.Click on promotions or links, if you choose to go on to our site, or contact us.Information collected when you visit Ecolyx.com When you visit our site gathers no personal information, such as for example.your IP number, email or name. Nor is any information that is personally identifiable.Only how to navigate in the service, which searches you do and which travel products you are interested in. Data collected from someone other than yourself when booking and upon contact with us in various cases are there that a person leaving personal data on one or more other persons in a travel companion.We assume that the data are all the passengers ' consent to disclose this personal information.If you have not made a reservation without someone else made a reservation which you included, we collect personal information about you from that person.The same applies if someone else has been in contact with us on your behalf.Handling and storage of personal data Ecospheres treats your personal information.We treat your data for the performance of a contract to which you are party, such as travel conditions.Administration of your trip in order to deliver the travel services you have ordered from us, we use your personal information to the tex showcase tickets and travel documents, for making hotel reservations and make the payment of the services you have ordered.Administration of your trip also includes the use of your information to accounting, settlement and audit, credit or other payment card verification.Mailing of information once you have booked a trip with us, we use your personal information to send you confirmation email, important information about your upcoming trip and promotions linked to the trip.Such mailings are made to the e-mail address provided when booking.When you return home from your trip, we'll send our an inquiry form where we ask you to answer questions about your trip to help us improve our services.
We store all the personal information we collect in our customer database.Normally, we store your personal data in 2 years from your latest trip or you had contact with us.In some cases, we may need to store data for longer periods of time when required by law (for example, accounting law) or for reclamation.If you subscribe to our newsletter, your contact details for as long as you elect to continue receiving the newsletter.The same personal information can be stored in several different places for different purposes.This may mean that a task has been removed from the system so that it is no longer necessary may remain in a different system where it is stored with the support of the consent or for another purpose where personal task is still needed.Disclosure of personal data Google we use Google's system services for our internal work.This means that your personal data will be processed by google, which has hired by us as the processor.The contractual partners and IT vendors we use a number of different IT services and IT systems in our business.In some of these personal data are stored and handled. We care about your privacy and the security of your information by any such management.Some systems are installed locally with us and it is only our staff who have access to the data.Some systems, however, are installed at the supplier and means that we transfer personal data to the provider.In these cases the supplier is our processor and manages the data on our behalf and under our instructions.Internal IT systems Internally, we handle personal information in our customer database, in our reservation system.These systems are to to be able to deliver the services you have ordered from us and to be able to manage issues and customer service in connection with the performance of these services.In these systems, all the personal data we collect may be handled.Web Analytics firms we use external providers for impersonation and analysis of user behavior on our websites and user feedback.These companies handle personal data processor on our behalf.The information is, above all, information is collected through cookies and managed on an anonymous and aggregated level.
Extradition to a third country Because we arrange trips to the world is part of our business partners (e.g.,Hotels and airlines) outside the EU/EEA area. This means that personal data may be transferred to cooperation partners in these countries for the same purposes as described above.Regardless of which country it comes has Ecospheres AB an obligation to ensure that your personal information is protected.Your rights Necessary for handling personal data and management with the support of the consent the personal data treatment that is necessary for us to be able to perform a contract with you or to fulfill a legal obligation is permitted without consent.In order for us to collect and handle your personal information for any other purpose requires, however, that you agree to treatment.You provide consent to the handling of your personal information in connection with your use of our services at ecolyx.com, when in contact with our travel consultants.Revoke consent at any time, you can choose to withdraw your consent by contacting us at the contact information above.If you withdraw your consent, we will delete the personal information and cease the treatment covered by the consent.It may be that the same personal data are processed both by virtue of the consent and with the support of that task is required or supported by other rules.This means that even if you revoke your consent and treatment based on consent ceases, the person the task still remain with us for other purposes.The right to receive information about the personal data we have stored about you if you would like information on what information we have recorded about you can contact us at the above address.